Rules, limits & safety
These limits are not negotiable — they keep travellers, shippers and Sanduku on the right side of customs.
50 lb per suitcase
Weighed at the office. Overweight parcels are split or refused.
$10,000 total value
Across all suitcases in one booking, to stay under customs thresholds.
SSN-verified travellers
Government ID plus SSN on file before a traveller can carry anything.
Protected payment
Shipper pays upfront; traveller is paid only on confirmed delivery.